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**Terms of Service** *Last updated: 23/06/2025* These Terms of Service (“Terms”) govern your use of **CHAT POTE**, the AI chat service operated by SMARANA HANOI LLC (“Company,” “we,” “our,” or “us”). By accessing or using SMA CHAT, you agree to comply with these Terms. If you do not agree, please do not use the service. ### 1. Eligibility You must be at least 13 years old to use CHAT POTE. By using the service, you represent that you meet this requirement and have the legal capacity to enter into these Terms. ### 2. Use of the Service * You may use CHAT POTE only for lawful purposes and in compliance with these Terms. * You agree not to misuse the service, attempt unauthorized access, or disrupt functionality. * You are responsible for any activity conducted under your account or device. ### 3. User Content * You retain ownership of the content you submit through CHAT POTE. * By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to process and use it to operate and improve the service. * You are responsible for ensuring your content does not violate laws or infringe on third-party rights. ### 4. Intellectual Property All rights, titles, and interests in CHAT POTE (including software, features, and design) are owned by SMARANA HANOI LLC. You may not copy, modify, distribute, or reverse engineer any part of the service. ### 5. Privacy Your use of CHAT POTE is also governed by our **Privacy Policy**, which describes how we collect and process personal data. ### 6. Service Availability We strive to provide continuous and reliable service but do not guarantee uninterrupted or error-free operation. We may suspend, limit, or discontinue the service at any time without prior notice. ### 7. Limitation of Liability To the maximum extent permitted by law: * SMARANA HANOI LLC shall not be liable for indirect, incidental, or consequential damages. * Our total liability for any claim arising from your use of CHAT POTE will not exceed the amount paid by you (if any) for the service in the last 12 months. ### 8. Indemnification You agree to indemnify and hold harmless SMARANA HANOI LLC, its affiliates, and employees from any claims, damages, or expenses arising out of your use of CHAT POTE or violation of these Terms. ### 9. Changes to Terms We may update these Terms from time to time. Any changes will be effective immediately upon posting on our website. Continued use of CHAT POTE means you accept the revised Terms. ### 10. Governing Law These Terms are governed by the laws of USA, without regard to conflict of law principles. Any disputes shall be resolved in the competent courts of USA. ### 11. Contact Us For questions about these Terms, please contact: **SMARANA HANOI LLC** Email: info@chatpote.com --- By using CHAT POTE, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.